2011 was a year full of contrasts for the Unemployment insurance scheme due to changes in the economic situation. The good performance of the first half of the year made it possible to restore financial equilibrium due to the strong jobs market and the stabilisation of unemployment. But this trend did not last beyond summer. 2011 was also a valuable and constructive year with the agreement of March 2011 giving rise to the new convention on Unemployment insurance, an agreement in favour of youth employment, the decision by the board of directors to increase the benefits paid to jobseekers, the creation of the improved job security contract (CSP), etc. The social partners also set out their expectations with regard to Pôle emploi, primarily to ensure that jobseekers and companies benefit from a service adapted to their situation.